Alison and David- the founders of the company and cookie creators.
Our cookies are suitable for vegetarians but not vegans at present- we are developing new recipes to address this during 2023.
We use high quality Belgian chocolate in our Dark, Milk and White chocolate cookies as well
as our Double Choc Delight and Cranberry and White Chocolate.
If kept in an airtight container for a maximum of 5 days. You can also warm your cookies in a microwave for 10-15 seconds (800w) to reinvigorate them.
All of our cookies contain some allergens- full details are on the allergens section of the
website and due to the fact that our cookies are prepared in a kitchen where allergens may
be present, our cookies are NOT suitable for people with a food allergy.
We use the best quality ingredients we can source including Belgian Chocolate, Organic
Cocoa Powder, Lion Brand Free Range Eggs, Fairtrade Cane Sugar, Fresh Lemons and British
Butter.
This is available on our website.
Yes, we deliver to most postcodes in mainland, England, Scotland and Wales - you can place
your order in our online shop.
Our cookies are dispatched on a Wednesday or Thursday- so expect delivery by Friday or Saturday ( If you have a special request, please e-mail us and we will see what we can do to help you)
Once placed we are unable to make changes to the order.
Typically delivery takes 1-2 days, this may vary at particularly busy times, the cost of delivery
is calculated at check- out.
Yes, you can, its best if they are individually wrapped in cling film and stored in the freezer
for no more than three months.
Yes, warm cookies are delicious. We suggest warming them for 10-15 seconds in an 800 w
microwave or 3 minutes in a preheated fan oven at 180 degrees and allow to cool before
enjoying.
Every cookie box that leaves us is thoroughly checked and meets our high standards. Once it leaves our premises for delivery it is out of our hands. Sometimes damage occurs during transit or due to extreme weather conditions- in both cases we are not responsible for these issues. However, please contact us if this occurs and we will always try to resolve the issue as best we can.
2 Billys Ltd t/a 2 Billy’s Cookies